If you need further assistance please go to the contact us page to lodge a support ticket or call 08 8922 0000.


We have some great information sheets to help you out with products from Tropical Communications.


Faults Resolution Sheet: This basic 1 page sheet runs you through general faults and how to resolve them with most of our services.

Hosted PBX Support

Hosted PBX Handset Manual: This document talks about how to use the physical phone you are given with the Hosted PBX. (Including making a call, transfer calls, voice mail, and more).

Mobile Phone Support

Mobile Coverage Zones: This site shows you all the 4G & 3G coverage zones serviced by our mobile phones.